Mar 16, 2020
On the podcast this week is Sean O'Meara. Sean is a public relations veteran and a professional apologizer with more than 15 years of experience in corporate communications. Known as a key player with organizations including the BBC, Concentrix, and Co-Op Bank, O’Meara is revealing the ultimate Apology Response Plan for maintaining credibility—and the key ingredients for the perfect public apology. Sean is the author of his new book: "The Apology Impulse".